We always endeavour to provide the best service and products for our customers. However, on rare
occasions, we recognise that there may be times where our customers may not be completely
To ensure we are able to put things rights as soon as we can, please read our complaints procedure
below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything
has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as
soon as you can in order that we can rectify any problems as soon as possible.
Either call us on 07723 355 444
Or write to us at 19 Kingfisher Road, Upminster, Essex, RM14 1ER
(please request proof of receipt if posting)
Or email us firstname.lastname@example.org
We aim to respond within 3 working days of receiving your complaint and where possible, will provide
you with a date to remedy any issues raised.